Services (Finance, Accounting, Insurance and Human Resources)
Drakkar: An expertise in your activity sector
Drakkar is committed to solving complex organizational and labour management problems, through lasting, innovative and cost effective solutions.
Here is a sample of our achievements in this sector:
PRACTICE: Organizational Development | Cultural Diversity Management
CUSTOMER
Canadian company
NEEDS
Solutions to meet its own and its customers’ labor shortages.
MANDATE
Explore the possible business advantage of a diversity management consulting service for its own needs and those of its customers.
SOLUTIONS AND METHODS USED
- Hired a diversity management consultant
- Produced an internal diagnostic report of the company’s strengths and weaknesses in diversity management
- Put together diversity management policies and practices for recruiting, selecting, welcoming and integrating immigrants to its operations
- Developed a diversity management model
- Prioritized the sourcing of immigrant and visible minority candidates who have high performance potential
- Targeted community organizations that promote the integration of immigrants to the job market
- Established a partnership program with targeted organization
RESULTS AND MEASURES OF SUCCESS
- Interview techniques training program created and adapted to address:
- cultural prejudices
- intercultural communication
- arguments against discrimination
- different business cultures: North American, Arab, etc.
- Managers trained on intercultural team building
- Company’s consultants trained and better equipped to handle recruiting and to increase their effectiveness in seeking immigrant and visible minority candidates
- Recognition program put in place for diversity management champions
