Drakkar : Optimizing human capital

Accomplishments

À la Carte Recruiting Services

Industry: Transport, Logistics, Warehousing and Distribution

Customer

A major Canadian company

Needs
  • The customer has a large pool of specialized labour (300 phone technicians) and is looking for a supplier to help sort through it.
  • A preselection has already been done, and the customer had a bank of 1000 résumés.
  • The time allotted for the task is three weeks.
Mandate

Assist the customer in resume selection, interview scheduling and post-interview follow ups.

Solutions and Methods Used
  • A project manager and three recruiters assigned to the task
  • The 1000 résumés were sorted by recruiter and by region
  • Management of interview lists (approximately 30 interviews per day)
  • Organization of phone interviews and confirmation of face-to-face interviews at the customer’s offices
  • Post-interview follow-up
Results and Measures of Success
  • In three weeks, the 1000 résumés were managed
  • Set up 514 interviews at the customer’s offices
  • The customer hired 309 of the candidates
  • The customer was impressed

Industry: Government

Customer

Hospital

Needs

The customer wants to ensure that the selected candidates have employment reference and criminal record checks

Mandate

Drakkar was able to deliver a variety of services related to recruiting and placement and was awarded the mandate

Solutions and Methods Used
  • A dedicated recruiter was hired for the customer
  • Agreement with the customer on procedures and respective roles
  • An authorization form was created and feedback form was adapted for customer controls and follow-up
Results and Measures of Success

Long-term contract and highly satisfied customer


Industry: Transport, Logistics, Warehousing and Distribution

Customer

An important partner in transporting valuables

Needs

The customer wants to open a major new operations centre and is looking for a partner to handle the main parts of its staffing program.

Mandate

Drakkar obtained the mandate to implement a major part of the staffing plan by providing various specialized À la carte services.

Solutions and Methods Used
  • Translation of marketing and promotional recruiting material
  • Preparation of a media campaign to boost recruiting
  • Receipt and validation of résumés
  • Phone and pre-selection interviews
  • Planning and organization of interviews conducted by the customer at its offices
  • Verification of references and other checks
Results and Measures of Success
  • 100% of positions filled within the time allotted
  • The project was on budget
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