Compensation
Industry: Information Technologies and Communications
Customer
African telecommunications company
Needs
Customer wants to put in place a program to evaluate employee contributions at all levels of the company’s hierarchy.
Mandate
Introduce a North American approach to performance evaluations covering all hierarchical levels, including unionized employees.
Solutions and Methods Used
- Analysis of the organizational culture
- Sharing of the consultant’s vision and perceptions
- Development of a standardized evaluation approach at all levels, supported by a training guide for managers and a computerized form developed for different groups of employees
- Approval by senior management
Results and Measures of Success
- At the end of the exercise, the customer was completely satisfied
- Four months after the final report, the customer commented that the evaluation system was “perfect”
Industry: Government
Customer
Government agency
Needs
Resolve a disagreement between the union and the employer regarding a pay equity program, following the refusal of the union and follow-up on the employer’s request for arbitration to the Commission d’équité salariale.
Mandate
Review preliminary results of the pay equity program and participate in the implementation.
Solutions and Methods Used
- Analysis of results
- Recommendation regarding resumption of work
Results and Measures of Success
- Case upheld before the conciliator, resulting in work being redone from the beginning. By using Drakkar’s approach, tools and methodology, the case that had reached a dead-end could be entirely reassessed, resulting in internal pay equity and substantial savings for the customer
- Acceptance by both parties of the conclusions of the program proposed by Drakkar, while respecting legal requirements and those of the conciliator
Industry: Information Technologies and Communications
Customer
Group of over 25 major private companies and multinationals
Needs
The group wants to institute a competitive and fair compensation policy that reflects the industry’s ability to pay. Members want to obtain comparable salary statistics.
Mandate
Perform a study of compensation for over 80 executive, professional, administrative and plant positions.
Solutions and Methods Used
- Meet with the group’s management
- Prepare descriptions for every job
- Select data to be gathered
- Develop computerized data collection tools
- Carry out the study and check data gathered
- Prepare and present the final report
Results and Measures of Success
- Renewal of Drakkar’s mandate for two years
Industry: Transport, Logistics, Warehousing and Distribution
Customer
Ontarian Transportation company
Needs
The customer is looking for a better foundation for managing its salary structure to make it balanced, competitive and compatible with its budget. Customer is looking for a structured approach to determine salary levels and to link each job to a salary scale.
Mandate
Introduce of a salary structure and management policy.
Solutions and Methods Used
- Meeting to clarify expectations
- Action plan
- Development of job evaluation tools and weighting of evaluation criteria
- Evaluation of jobs
- Development of the structure and integration of current salaries within the structure
- Development of the structure management policy
- Proposal to senior management
Results and Measures of Success
- All recommendations accepteds
Industry: Aerospace and Airport
Customer
A collective of information technology and aerospace companies
Needs
Test the value of a collective approach to learn about compensation, salary structure performance evaluation.
Mandate
Introduce a salary structure and management policy as well as management and evaluation of performance.
Solutions and Methods Used
- Meetings to organize the project
- Development of training content and tools for each topic
- Group training meetings and discussion
- Individual meetings to personalize approaches and tools for each company
- On-line exchanges
- Customized implementation in each company
Results and Measures of Success
- Acceptance of all structures developed and performance evaluation processes and tools
- Participation in five collectives (communities of practice and learning) as a result of the favourable conclusions of the first collective
